Terms & Conditions

Remitverse Technologies Private Limited (InRemit)
Effective Date: July 1, 2026

1. Introduction

These Terms and Conditions govern the use of the InRemit website, mobile application, and related digital services operated by Remitverse Technologies Private Limited.

2. Electronic Acceptance

This Agreement is an electronic record under the Information Technology Act, 2000 and does not require physical or digital signatures. By using the Services, you accept these Terms.

3. Eligibility

• Users must be at least 18 years of age.
• Users must have legal capacity to contract.
• Business entities must have proper authority to accept these Terms.

4. User Registration and Accounts

• Users shall provide accurate information.
• Users are responsible for account security.
• Unauthorized access must be reported immediately.

5. KYC Requirements

Certain services including DMT, AEPS, insurance, loans, merchant payments, and account opening assistance require KYC verification in accordance with Applicable Laws and partner requirements.

6. Services Offered

• Domestic Money Transfer (DMT)
• AEPS Services
• BBPS Bill Payments
• Mobile and DTH Recharges
• Travel Bookings
• Insurance Services
• Loan Facilitation
• Merchant Payments
• Account Opening Assistance

7. User Responsibilities

• Comply with Applicable Laws.
• Provide true and accurate information.
• Maintain confidentiality of passwords and OTPs.
• Use the Services only for lawful purposes.

8. Prohibited Activities

• Fraud or impersonation.
• Money laundering or illegal transactions.
• Unauthorized access to systems.
• Transmission of malware or harmful code.
• Violation of intellectual property rights.

9. Digital Communications

Users consent to receive communications through email, SMS, WhatsApp, push notifications, and other digital channels authorized by the Company.

10. Payments and Fees

Service charges, taxes, convenience fees, and other applicable charges may apply to transactions and shall be communicated where reasonably practicable.

11. Refunds and Chargebacks

Refunds shall be governed by the policies of banks, payment service providers, and other third parties. The Company may investigate disputed transactions and cooperate with authorities where required.

12. Third-Party Services

Some services are provided by independent banks, insurers, travel operators, NBFCs, and other institutions. The Company acts as a facilitator and is not responsible for their independent actions or decisions.

13. Privacy and Data Protection

Collection and processing of personal information shall be governed by the InRemit Privacy Policy, which forms an integral part of these Terms.

14. Electronic Records

Electronic receipts, confirmations, emails, OTPs, and digital communications shall constitute valid evidence of transactions and user consent.

15. Intellectual Property

All trademarks, logos, software, content, and proprietary materials remain the exclusive property of Remitverse Technologies Private Limited or its licensors.

16. Disclaimers

The Services are provided on an "as is" and "as available" basis. The Company does not guarantee uninterrupted availability and shall not be liable for failures caused by force majeure events or third-party service providers.

17. Limitation of Liability

To the extent permitted by law, the Company shall not be liable for indirect, incidental, or consequential damages arising from the use of the Services.

18. Indemnification

Users agree to indemnify and hold harmless the Company against claims arising from violations of these Terms, Applicable Laws, or third-party rights.

19. Suspension and Termination

The Company may suspend or terminate access where Users violate these Terms, fail KYC requirements, or engage in suspicious or unlawful activities.

20. Grievance Redressal

21. Governing Law and Arbitration

These Terms shall be governed by the laws of India. Any disputes shall first be resolved amicably and, failing resolution, shall be referred to arbitration in Lucknow, Uttar Pradesh, in accordance with the Arbitration and Conciliation Act, 1996.

22. Amendments

The Company reserves the right to modify these Terms from time to time. Continued use of the Services shall constitute acceptance of revised Terms.

23. Entire Agreement

These Terms, together with the Privacy Policy and Grievance Redressal Policy, constitute the entire agreement between the User and the Company.

24. Severability

If any provision is held invalid, the remaining provisions shall continue in full force and effect.

25. Assignment

Users may not assign their rights without written consent. The Company may assign its rights to affiliates or successors.

26. Contact Information

27. Acceptance of Terms

By accessing or using the Website, Mobile Application, or Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

© 2026 Remitverse Technologies Private Limited. All Rights Reserved.